We accept returns for refund to your original form of payment when postmarked within 30 calendar days from the date you receive your order. We accept returns for an online credit for non-final sale items when postmarked within 30 calendar days from the date you receive your order. Items marked with Final Sale cannot be returned, refunded or exchanged. For any questions, please contact [email protected]
Returns (if applicable)
We accept return on products. Customers have the right to apply for return within 30 days after the receipt.
To be eligible for a return, your item must be unused and in the same condition that you received it, also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
RETURN SHIPPING COST:
Restocking fee: No fee
Damage products: Sending damage or wrong
products, we will be liable to pay the return
shipping cost.
Customer Remorse: If want to exchange the
products or don’t want the products, you will
be liable to pay the return shipping cost.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Change Order
If you need to make any changes to your order, please call us at [email protected] immediately after making your purchase.Once your order has been processed, we will be unable to modify the contents of your order. Changes in price, items going on sale and/or promotional codes are not valid on previous orders. We will be unable to modify orders placed prior to price changes. Orders cannot be cancelled once they have begun processing. We apologize for any inconvenience and will do our best to assist you.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
Contact us
Phone: 607-469-0475
Email :[email protected]
Address: 309 Lincoln Ave Apt 3, Bellevue PA 15202
Address:No. YW-7, Convenience Market, No. 9 Middle School, Xinjian Street, Yuci District, Jinzhong City, Shanxi Province